Data privacy policy

For Sekab, personal integrity is important, and you must feel secure about how your personal data is handled by us. Therefore, we always strive for a high level of protection for your personal information.

What personal data do we process?

Sekab only processes personal data where there is a legal basis for this or with an agreement with you. We do not process personal data unless it is necessary to fulfill our services or obligations in accordance with agreements and laws.

The personal data Sekab processes and collects about you are primarily:

  • Name and personal identification number or other identification number
  • Contact information, such as address, phone number, email
  • Company affiliation
  • IP address

    Information that you voluntarily provide to us without being asked will be processed based on the principle that we do not handle more personal data than is necessary for the purpose, and we always strive to use the least sensitive information when sharing information within Sekab.

From which sources do we collect personal data?

Sekab collects personal data from you when you order our services or products, contact us for support, participate in events, or subscribe to newsletters. Additionally, when the company you work for buys our services, your personal data may be collected as an employee of the company.

How and why do we process your personal data?

Sekab will process your collected personal data to provide services and products. We will also process your personal data when you need support and to fulfill the agreement with you or your company.

Depending on the type of product, service, or website you use, we process your personal data for the following purposes:

Customer service and support

To provide you as a customer with quick and specific support, we need to register and administer your personal data in our customer systems. We will also use this information in contracts and invoices in ongoing assignments.

Use of websites and services

When you use and register personal data on our websites, the information is collected and stored in our systems. When browsing our websites, we may automatically retrieve information about your visits, your use of them, and your computer to improve your experience of our services to you. Sometimes we link to other third-party pages from our websites that have their own privacy policies, and we are not responsible for the data processes on these pages.

Delivery of products and services

When you purchase products from us, we need information about you to identify you and send a confirmation, deliver the product, and invoice you securely.

Newsletters

We want to inform you about what we or our partners offer, what is happening with us, or invite you to our events. This type of marketing is sent via newsletters to your email. You can unsubscribe from our newsletter at any time.

Surveys

Sometimes we conduct surveys to find out what you think about us, mainly via email.

Email

If you send us an email or send information to us in another way, that information will be collected and stored. We always move important or sensitive data to other systems and regularly clean our email archive.

Camera surveillance

If you visit us, our industrial area is camera monitored. The camera surveillance is carried out for security reasons, and we refer to the balancing of interests as a legal basis and in accordance with the Camera Surveillance Act (2018:1200).

How long do we save your personal data?

We save your information for as long as necessary to fulfill the above purposes or as long as we are legally required to do so. We have developed clear procedures to ensure that personal data is not stored longer than necessary for the specific purpose. The storage period may vary depending on the purpose of the processing and how long the information is necessary for the purpose. After that, we delete or anonymize your information securely so that it can no longer be linked to you.

Who has access to your personal data?

The information you provide to Sekab is only shared within the company and with our partners to fulfill the above purposes, legal requirements, or court decisions. In some situations, it is also necessary for us to share personal data with third parties, such as authorities or credit agencies. These should be considered independent data controllers, and their organization’s privacy policy applies to their processing of personal data.

We never forward, sell, or exchange your personal data for marketing purposes from third parties outside Sekab.

How do we protect your personal data?

Sekab has procedures and methods to ensure that your personal data is processed securely. The basic requirement is that only employees and other individuals within the organization who need the personal data to perform their duties have access to them. To protect your data from loss, manipulation, and unauthorized access, we perform necessary technical and organizational measures. We also continuously adjust our security processes in accordance with developments and advances in the technical field.

Your rights

Under applicable law, you have the right to request information at any time about the personal data we store about you. If your information is incorrect, incomplete, or irrelevant, you may want to correct or delete it. However, in some cases, we cannot delete any of your data if there is a statutory requirement for storage, such as accounting rules, or if there are other legitimate reasons why the personal data must be retained. You also have the right to restrict the amount of personal data we process and to request the transfer of your personal data.

You can withdraw your consent for us to use your personal data at any time. For questions or complaints about Sekab’s handling of personal data, registry extracts, correction, restriction of information, or objections for marketing purposes, please contact Sekab by sending an email to info@sekab.com.

Contact us

SEKAB Biofuels & Chemicals AB
org. no. 556263-4088
891 26 Örnsköldsvik, Sweden.
Tel +46 660 793 00
Email: info@sekab.com

Supervisory authority

The Swedish Authority for Privacy Protection is the supervisory authority in Sweden that monitors compliance with the Data Protection Regulation. If you believe that Sekab is processing your personal data in violation of the Data Protection Regulation, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection.

Contact details:
Phone number: 08-657 61 00
Email: imy@imy.se

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